Terms and Conditions | Shipping Returns & Refunds


Welcome to Estilo Books.com. You can avail the services offered here or through its affiliates, but prior to that, you need to agree to the terms and conditions. If you browse our site, you have to accept these conditions.

Make sure that you have read the terms and conditions properly. While availing current or future services that are offered by the site or its affiliates, you will abide by these conditions and guidelines that are applicable.


We will accept your offer by issuing a confirmation email or by confirming through mobile about the products that you have ordered. These acceptances are subject to your assent to the conditions of sale. No other conditions will be applicable in this context.


As you visit our site or send any emails to use, you actually are communicating electronically. With this communication, you give  consent for receiving communication from our end electronically. We can post notices to our website or communicate with your directly through the mail . You will have to agree that all the notices and any other forms of communications that are provided by us electronically completely satisfy any kinds of legal necessities and such communications are in writing terms.


The prices that we post on this website can be changed without any notice. The prices that are available before the commencement of order will be applicable. The prices that are posted also include charges and taxes. In case, if there are any additional charges, it will be notified on the website.


The payments will have to reach us before shipping. We can accept payment through credit card, net banking, debit card and even mobile payment (UPI).

Shipping and Handling

As you place an order, we will make the arrangements for shipping the products to you. Normally your products will be delivered to you within 7 working days time, however, the schedules of shipping depend on the transit period and the readiness of the stock. At the same time, we are liable for any delays in the procedure of shipment. The risk of loss and damage is passed to you as soon as the product is delivered to you.

Return, Replacement and Cancellation

If you return any product, we will accept if it is damaged during shipping or is defective. We will also accept the return  if the product is wrongly delivered to you or the packing is incomplete. However, we should be informed about the discrepancies within 24 hours from the delivery date of the product. At the same time, the products should also be returned in the original condition.

We offer you a guarantee of 2 working days window in replacement for the products that we have sold in the site adhering to certain conditions that are mentioned. The customers will have to notify us about the defect or damage within 24 hours from the receipt of the products. In case, if the customer fails to inform us within the due date, we reserve the right to reject or accept the request. We can replace the defective product with a brand new one without charging any extra amount.

Estilobooks.com will also make efforts to replace the specific product that has been ordered. However, we have the right to give an alternate product, if the specified product is out of stock rests with us.

However, the replacement guarantee is valid only if the defect is from the manufacturer or if damages are due to the transport. We will consider the damage as invalid if it is due to normal tearing and wearing or if there has been any kind of negligence on the part of the customer. If our customers come across any such issues with any product, they should contact with the customer service within 24 hours. Failing this, we might decide to deny the request for a replacement.

On the other hand, availing digital contents like digital books are not returnable.

If there is a change in quantity or addition of items or if specific changes have been accepted, we can modify the details of the orders. All sales are final and the cancellations of the items can be made before the order is finally shipped. Without any liability, we might cancel the accepted order before the shipment, if the credit department does not give the approval of your credit. We can do the same if there is a problem with the mode of payment that you have selected.

Refund Policy

If you cancel any order after you have procured but before shipping, we will charge the stocking fee that is applicable for the product. If you cancel any international book orders, we will charge a restocking fee of 30% of the value of order. The other orders will have a restocking fee of about 10% of the value of order. We will make the refund after the deduction is made of the restocking fee  within 5-10 working days. Please note that the refund of the amount will be done to the same account or credit / debit card used to make the payment . Refunds will not be done to a 3rd party account or in cash.

Access to License and Website

General: The site gives you limited license through which you can access the personal use of the website for downloading or modifying any portion of the content without the consent of the site.

Commercial: The license does not include any kind of commercial use of the website or resale of the content. If there is any collection or listing of any product along with pricing, description or information of account, it can benefit another merchant.

No Reproduction and Framing: The website cannot be reproduced or duplicated or exploited for commercial purpose without the written consent of the site. You cannot frame or utilize any technology of framing for enclosing trademarks, logos or other information on the site.

Meta Tags: You are not permitted to use metatags or hidden texts for utilizing the name or the trademark of the company without any written consent. If you use it, you will be terminated from the permission of licenses that are granted by the company.

About Your Account

Protection: As per the privacy policy of the website, you are responsible for maintaining the confidentiality of the account and password you have, so that you can restrict access to your computer. In addition to that, you also accept the responsibility of all the activities that occur under your password.

Reviews, Comments, Communications

The Content: The visitors might post comments, reviews and other contents. They can also submit different ideas, suggestions, questions or any other kinds of information till the time that the content is not obscene, illegal, defamatory, threatening or infringing the rights of intellectual property to the third party. It should not contain software virus, commercial, political campaigning or mass mailing.

False Information: In case of wrong information furnished, we reserve the right to edit or remove the content and will not review posted contents regularly.

Owning Rights: You can represent all the rights or control the right for the content that you have posted and the content is accurate. You can also use it for supplying but not violating the policy, so that it does not cause any injury to any entity. You will also accept for indemnification of the affiliate for the claims that will result in the supply of the content. The site has the right to obligate or edit or even remove the activity of the content. It takes no responsibility for liability of any content that you have posted.

The Risk of Loss

The items that you have purchased from this site are adhered to the contract of shipment. Thus, the title and risk of loss pass to you as soon as the product is delivered.

Description of Product

Estilobooks.com and the affiliates try to be as accurate. However, there are no warranties that description of the product or the content is accurate or reliable or complete. The product offered by it is also not described and therefore the only remedy is to return the product in the most useful condition.

Policies of the Site, Modification, and Severability

You should review our other policies, as well. We have the right to make any change in our website, the terms and conditions and policies at any time. If these conditions are invalid, unenforceable or void for any reason, the condition can be deemed as severable. It will also not create any effect on the validity or enforceability of other conditions.

Rights of Intellectual Property

Copyright: All the contents like graphics, texts, button icons, logos, digital downloads, audio clips is the property of Estilobooks.com and is completely protected by Law of Copyright. The content is also the exclusive property of the site including the software in use.


  • Protected Marks: The protected marks include Estilobooks.com & design and other things that are on the website.
  • Protected Graphics: The graphics, page headers, logos, icons, scripts are trademarks of the site. These trademarks and trade dress might not be used in relation to products and services that are not of the company. All other trademarks are owned by the company and its affiliate sites.

Disclaimer of warranties and Limitation of Liability

The complete site is provided by Estilobooks.com on the basis of as is and as available. The company does not represent or warrantee any kind of operations. It also does not express or implies the information on the site or the operation along with the additional materials, contents or products that are part of this site. It is you as a customer who agrees that the use of this site is solely at your own risk.

As applicable by law, Estilo Books.com disclaims all warranties to the fullest extent. It also disclaims the expression or implication that are not limited to but implied with the warranty of merchantability as well as fitness. These conditions are stated for a special purpose. The site also does not guarantee that the total site, the servers, the emails sent are completely free of any harmful components or viruses. However, the site will not take the liability of any damage that arises from the usage of the site that also includes any kind of incidental, direct, indirect or kinds of consequential damages, as a whole.